Effective from 8 April 2026
IMC LUX AGENCY is committed to protecting the privacy of all visitors to its website www.imcluxagency.com, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (the « GDPR »).
Data collected under the processing operations for which IMC LUX AGENCY is responsible is processed lawfully, fairly and transparently, for specified and legitimate purposes. IMC LUX AGENCY informs each data subject of the purposes, legal bases, retention periods, recipients and applicable rights.
IDENTITY OF THE DATA CONTROLLER
The data controller is the company:
IMC LUX AGENCY SA
Identification number: B268233
Registered office: 28, rue du Golf, 1638 Senningerberg, Luxembourg
Email address: welcome@imcluxagency.com
Website: www.imcluxagency.com
For any questions regarding the protection of your personal data, please contact us at the address indicated above.
DATA COLLECTED, LEGAL BASES AND RETENTION PERIODS
In the course of its activities, IMC LUX AGENCY collects and processes the following personal data:
Contact form management
Purposes: Responding to information and contact requests submitted via the form.
Categories of data: First name, last name — Email address — Subject and content of the message
Legal basis: Legitimate interest (Art. 6.1.f GDPR): enabling the company to respond to visitor enquiries.
Retention period: 3 years from the last contact.
Audience measurement and security
Purposes: Analysing website traffic, improving its features, detecting anomalies and fraudulent access attempts.
Categories of data: Browsing data (pages visited, duration, actions) — Truncated IP address before recording — Connection logs — Audience measurement cookies
Legal basis: Prior consent of the visitor (Art. 6.1.a GDPR) for non-essential cookies, freely revocable at any time. Legitimate interest (Art. 6.1.f GDPR) for security logs.
Retention period: 25 months for browsing data, then automatic deletion. 13 months for measurement cookies.
RIGHTS OF DATA SUBJECTS AND HOW TO EXERCISE THEM
In accordance with the GDPR, any person whose data is processed by IMC LUX AGENCY as data controller has the following rights:
Right of access (Art. 15): to obtain confirmation that data concerning you is being processed and to receive a copy thereof.
Right to rectification (Art. 16): to have inaccurate or incomplete data corrected or completed.
Right to erasure (Art. 17): to obtain the deletion of your data when it is no longer necessary, subject to legal retention obligations.
Right to restriction (Art. 18): to obtain the temporary suspension of the use of certain of your data.
Right to object (Art. 21): to object, on grounds relating to your particular situation, to processing based on the legitimate interest of IMC LUX AGENCY.
Right to data portability (Art. 20): to receive the data you have provided in a structured, machine-readable format, where processing is based on consent or the performance of a contract.
Right to withdraw consent (Art. 7): to withdraw at any time a previously given consent, without such withdrawal affecting the lawfulness of prior processing.
To exercise your rights, please send your request by email to: welcome@imcluxagency.com. IMC LUX AGENCY will respond within one (1) month of receiving your request, extendable by two (2) months in cases of complexity.
Right to lodge a complaint: If you consider that the processing of your data does not comply with applicable regulations, you have the right to lodge a complaint with the competent supervisory authority: the Commission Nationale pour la Protection des Données (CNPD) — www.cnpd.public.lu — 15, boulevard du Jazz, L-4370 Belvaux, Luxembourg.
DATA RECIPIENTS
IMC LUX AGENCY does not sell visitor data. The data collected is intended primarily for authorised IMC LUX AGENCY staff in the performance of their duties.
In the context of operating the website, IMC LUX AGENCY may share your data with the following categories of subcontractors, strictly to the extent necessary for the performance of their tasks:
- Website hosting provider (see section 5)
- Audience measurement tool: Google Analytics 4 (Google LLC) — only with your prior consent.
- Advertising tracking tool: Meta Platforms Ireland Ltd (Meta Pixel) — only with your prior consent.
- Adobe services (Analytics, Target): Adobe Inc., USA — only with your prior consent.
These subcontractors are subject to the requirements of the GDPR and act exclusively on the instructions of IMC LUX AGENCY.
DATA HOSTING
All data processed on the IMC LUX AGENCY website is hosted on servers located in Luxembourg, within the European Union, managed by the company Hostinger. This provider is subject to the requirements of the GDPR and acts as a processor within the meaning of Article 28 of the GDPR.
In the context of using Google Analytics 4 (Google LLC, USA), Adobe (Adobe Inc., USA) and Meta Pixel (Meta Platforms, USA), browsing data may be transferred to servers located in the United States. These transfers are governed by the Standard Contractual Clauses (SCCs) adopted by the European Commission pursuant to Article 46 of the GDPR, and by the EU-US Data Privacy Framework (European Commission adequacy decision of 10 July 2023). IMC LUX AGENCY ensures that these providers offer sufficient guarantees within the meaning of the GDPR.
SECURITY MEASURES
IMC LUX AGENCY implements technical, physical and organisational protection measures proportionate to the risks, including:
- Encryption of communications via the HTTPS (TLS) protocol
- Access to personal data strictly limited to authorised staff
- Regular backups of hosted data
- Management of access to internal systems using individual identifiers
As no system can guarantee absolute security, IMC LUX AGENCY cannot be held liable for risks related to the functioning of the Internet network or the user’s equipment.
BROWSING DATA AND COOKIES
What is a cookie?
A cookie is a small text file placed on your device (computer, smartphone, tablet) when you visit a website. It allows certain information relating to your browsing to be stored.
Cookies used on the website
The website www.imcluxagency.com uses the following categories of cookies:
Essential technical cookies
Purpose: Ensuring the proper functioning of the website (security, navigation, session preference storage).
Provider: IMC LUX AGENCY / hosting provider
Duration: Session duration
Consent required: No (exempt)
Audience measurement cookies
Purpose: Measuring website traffic and analysing browsing behaviour to improve the service.
Provider: Google Analytics 4 (Google LLC, USA)
Duration: 13 months maximum
Consent required: Yes
Marketing and advertising cookies
Purpose: Measuring advertising conversions, targeting and personalising ads on Instagram/Facebook. Identifying the user across Adobe services (Analytics, Target).
Provider: Meta Platforms Ireland Ltd (cfz_facebook-pixel); Adobe Inc., USA (cfz_adobe, AdobeOrg_identity)
Duration: 13 months maximum
Consent required: Yes
Managing your consent
Upon your first visit to the website, a banner informs you of the use of cookies and allows you to express your choice before any non-essential cookies are deposited.
You may at any time modify your cookie preferences by clicking on the « Manage my cookies » link accessible at the bottom of each page of the website. Withdrawing your consent is as straightforward as giving it and does not affect the lawfulness of prior processing.
Purely technical cookies, necessary for the functioning of the website, are not subject to your prior consent in accordance with the ePrivacy Directive 2002/58/EC.
LINKS TO SOCIAL MEDIA
The website contains hyperlinks to IMC LUX AGENCY’s Instagram and LinkedIn pages. These links are simple redirects to external pages: no embedded share button, tracking pixel or third-party script (Meta or LinkedIn) is integrated or loaded on the website. Clicking on these links redirects you to the Instagram (Meta) and LinkedIn platforms, which are subject to their own personal data rules.
The conditions for processing your data on these platforms are governed respectively by Meta’s privacy policy (for Instagram) and LinkedIn’s privacy policy, over which IMC LUX AGENCY has no control. We invite you to consult them directly on the respective websites of these platforms.
UPDATES TO THIS PRIVACY POLICY
IMC LUX AGENCY reserves the right to update this policy at any time, in particular to adapt it to legal and regulatory developments or new website features.
Any changes will be indicated on this page with the date of the update. In the event of a substantial change affecting your rights, a visible notice will be displayed on the website.
APPLICABLE LAW AND SUPERVISORY AUTHORITY
This policy is governed by Luxembourg law and Regulation (EU) 2016/679 (GDPR).
Any complaint regarding the processing of your personal data may be addressed to the competent supervisory authority:
Commission Nationale pour la Protection des Données (CNPD)
15, boulevard du Jazz, L-4370 Belvaux, Luxembourg
Website: www.cnpd.public.lu
Email: info@cnpd.public.lu
IMC LUX AGENCY SA
RCS LUXEMBOURG B268233
28 RUE DU GOLF L-1638 SENNINGERBERG
